Privacy Policy (General Tensor)
Effective Date: January 28th, 2026
Last Updated: January 28th, 2026
This Privacy Policy describes how General Tao Ventures Inc., doing business as General Tensor (“General Tensor,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with our website located at www.generaltensor.io (the “Site”).
By accessing or using the Site, you agree to the practices described in this Privacy Policy.
1. Who We Are (Controller)
General Tao Ventures Inc. (DBA General Tensor)
4342 Intershore Chambers, Road Town, Tortola, BVI, VG1110
Email: contact@generaltensor.io
For privacy-related requests, you may contact us at the email above.
2. Scope
This Privacy Policy applies to information we collect:
- when you visit or use the Site;
- when you contact us through forms or email; and
- when we send marketing or product communications (where permitted).
This Site is intended for a general audience and is not intended for children.
3. Information We Collect
We collect limited information and do not require user accounts.
A) Information you provide to us
When you contact us (for example, through a contact form), we may collect:
- Name
- Email address
- Message content and any information you choose to include
You are not required to provide this information, but we may be unable to respond to your request if you do not.
B) Information collected automatically (Cookies & analytics)
When you use the Site, we may automatically collect certain information through cookies and similar technologies, including:
- IP address (typically processed in a truncated or aggregated manner where possible)
- device type and browser type
- operating system
- pages viewed and time spent on the Site
- referring URLs
- general usage and interaction data
We use Google Analytics to help us understand how visitors use the Site.
4. Cookies and Similar Technologies
A) What cookies are
Cookies are small text files placed on your device that help websites function, remember preferences, and collect analytics.
B) Cookies we use
We may use:
- Strictly necessary cookies (to operate the Site)
- Analytics/performance cookies (to measure Site usage and improve performance)
C) Cookie banner / consent
We display a cookie banner to provide notice and, where required, obtain consent before setting non-essential cookies.
D) Managing cookies
You can manage cookies through:
- our cookie banner (where available), and/or
- your browser settings (to block or delete cookies)
Note: blocking cookies may impact certain Site functionality.
5. How We Use Information
We use the information we collect to:
- respond to inquiries and communicate with you;
- provide and maintain the Site;
- monitor and improve Site performance and user experience;
- send marketing and product updates (where permitted and/or with consent);
- detect, prevent, and address technical issues, fraud, or abuse; and
- comply with legal obligations.
6. Legal Bases for Processing (EEA/UK Visitors)
If you are located in the European Economic Area (EEA), United Kingdom, or another region with similar laws, we process personal data under the following legal bases (as applicable):
- Consent (e.g., for non-essential cookies or marketing communications where required)
- Legitimate interests (e.g., improving our Site, responding to requests, maintaining security)
- Contract (if applicable, e.g., responding to pre-contract inquiries)
- Legal obligation (e.g., compliance with laws and lawful requests)
7. How We Share Information
We do not sell your personal information.
We may share information in limited circumstances, including:
A) Service providers (processors)
We may share information with vendors that help us operate the Site and manage communications, including:
- Webflow (website hosting and infrastructure)
- Google Analytics (analytics)
- Airtable (CRM/contact management)
These vendors process information on our behalf under contractual obligations to protect it.
B) Legal compliance
We may disclose information if required to do so by law, regulation, legal process, or governmental request.
C) Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
8. Blockchain / Staking-Related Notice
The Site may include information about staking $TAO with our validator. Please note:
- We do not collect wallet credentials or private keys through the Site.
- Blockchain transactions and wallet addresses may be publicly visible on the relevant blockchain/network.
- Any blockchain activity is subject to the protocol and network rules of Bittensor and associated infrastructure.
This Privacy Policy applies only to information collected through the Site and communications you send to us.
9. International Data Transfers
We operate globally and may process and store information in countries other than your own, including where our service providers operate.
Where required by law, we use appropriate safeguards for cross-border transfers of personal data (such as contractual protections).
10. Data Retention
We retain contact information (name, email, and message content) indefinitely, unless:
- you request deletion (where applicable), or
- we are required to delete the information under applicable law.
Analytics data retention is controlled by our analytics configuration and may be retained for periods set by Google Analytics settings.
11. Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
12. Your Rights and Choices
Depending on your location, you may have certain rights, including:
- the right to access the personal information we hold about you;
- the right to correct inaccurate information;
- the right to request deletion;
- the right to object to certain processing;
- the right to withdraw consent (where processing is based on consent);
- the right to opt out of marketing communications.
Marketing opt-out
You can opt out of marketing emails at any time by:
- using the unsubscribe link in our emails (if provided), or
- contacting us at contact@generaltensor.io
We may still send non-marketing communications if necessary (e.g., responding to your inquiry).
13. California Privacy Notice (CCPA/CPRA)
If you are a California resident, you may have additional rights under the CCPA/CPRA. Based on our current practices:
- We collect identifiers such as name and email (only if you contact us).
- We collect internet activity information (analytics/cookies).
- We do not sell or share personal information for cross-context behavioral advertising as defined under California law.
You may request access or deletion by contacting contact@generaltensor.io.
We will not discriminate against you for exercising privacy rights.
14. Children’s Privacy
The Site is not intended for children under 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
15. Third-Party Links
The Site may contain links to third-party sites or services. We are not responsible for the privacy practices of those third parties. Please review their policies directly.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date above. Your continued use of the Site after changes become effective constitutes acceptance of the revised policy.
17. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, contact:
General Tensor
Email: contact@generaltensor.io
Address: 4342 Intershore Chambers, Road Town, Tortola, BVI, VG1110